Information – creation, accession, consumption, and dissemination – pervades everything we do and is a foundational characteristic of information communities. From studying the information seeking behaviors of varied and diverse populations to analyzing information activities in online settings, the importance of the exchange is foundational to understanding libraries, emerging information technologies and design, and the management of knowledge in organizations. Many researchers have explored various ways in which people interact with information. Theories and models of information behavior, such as those by Kuhlthau, Bates and Dervin, illuminate the process of seeking, gathering, encountering, and utilizing information.
- Lecture: Web Version
- Lecture Slides: Download Information Seeking Behavior here.
- Video File: Download Video Podcast
- Audio File: Download Audio Podcast
Things to Read:
Note: Some of the articles you will be reading this term were published years ago (sometimes decades ago!), but because they are foundational pieces, and because this is a foundational class, we are assigning them so that you know the important articles in our field to which many more recent articles will refer.
- Chapter 7: Models of Information Behavior from Case, D. O., Given, L. M., & Mai, J. (2016). Looking for information: A survey of research on information seeking, needs, and behavior (Fourth edition). Bingley, UK: Emerald. Permalink: https://ebookcentral-proquest-com.libaccess.sjlibrary.org/lib/sjsu/reader.action?docID=4717105&ppg=1 (Links to an external site.)
- Bates, M. J. (2010). Information Behavior. In J. D. McDonald, & M. Levine-Clark (Eds.), Encyclopedia of Library and Information Sciences, (4th ed.). Retrieved from
- Kuhlthau, C. C. (1991). Inside the search process: Information seeking from the user’s perspective. Journal of the American Society for Information Science, 42(5), 361-371. Retrieved from http://libaccess.sjlibrary.org/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=bth&AN=16734380&site=ehost-live&scope=site (Links to an external site.)
- Wilson, T. D. (2000). Human information behavior. Informing Science, 3(2). Retrieved from http://inform.nu/Articles/Vol3/v3n2p49-56.pdf (Links to an external site.)
Things to Explore:
- Burnett, Gary (2000) Information exchange in virtual communities: A typology. Information Research, 5(4). Retrieved August 30, 2004, from
- Fisher, K., & Durrance, J. (2003). Information communities. In K. Christensen, & D. Levinson (Eds.), Encyclopedia of community: From the village to the virtual world. (pp. 658-661). Thousand Oaks, CA: SAGE Publications, Inc. Retrieved from http://libaccess.sjlibrary.org/login?url=http://dx.doi.org/10.4135/9781412952583.n248